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General Conditions Manves

Article 1 - Definitions

Article 2 - Identity of Manves

Article 3 - Applicability

Article 4 - The offer

Article 5 - The contract

Article 6 - Right of withdrawal

Article 7 - Costs in case of withdrawal

Article 8 - Exclusion of right of withdrawal

Article 9 - The price

Article 10 - Compliance and Warranty

Article 11 - Delivery and execution

Article 12 - Extended duration transactions: duration, termination and renewal

Artikel 13 - Payment

Artikel 14 - Complaints

Artikel 15 - Disputes

Artikel 16 - Additional or different terms

Article 1 - Definitions
Grace period: The period within which the customer can use his right of withdrawal: Customer: the natural person not acting in the exercise of profession or business and a distance contract with Manves. Day: calendar day; Transaction Duration: a distance contract relating to a range of products and / or services, the supply and / or purchase is spread over time; Durable medium: any means that the customer or Manves enables information addressed personally to him, to store in a way that future consultation and unaltered reproduction of the stored information. Right of withdrawal: the ability for the customer to see within the waiting period of the contract; Standard form: the model withdrawal form which provides Manves that can fill a customer when he wants to use his right of withdrawal. Manves: the natural or legal products and / or remote services to clients; Distance contract means an agreement whereby part of Manves organized system for distance selling of products and / or services until the conclusion of the agreement exclusive use of one or more communication techniques distance; Technology for distance communication: means that can be used to conclude a contract without the customer and Manves have come together in the same area. General Conditions: the general conditions of Manves.
Article 2 - Identity of Manves
MANVES TRADING
Marconistraat 11
6902 PC Zevenaar - Netherlands
Telefoonnummer: 0031(0)850656430
Mailadres: info@manves.nl
KvK nummer: 67826903
BTW identificatienummer: NL161655397B05
Article 3 - Applicability
These general conditions apply to every offer of Manves and any agreement reached at a distance and orders between Manves and client. Before the contract is concluded, the text of these general conditions made available to the customer. If this is not reasonably possible, before the contract is concluded, indicated that the general conditions appearing in Manves and are sent free of charge as soon as possible, at the request of the customer. If the contract is concluded electronically away, notwithstanding the preceding paragraph and before the contract is concluded, the text of these general conditions are made electronically available to the customer in such a way that the customer a simple way can be stored on a durable medium. If this is not reasonably possible, before the contract is concluded, indicated where the general conditions can be inspected electronically and that at the request of the customer electronically or otherwise will be sent free of charge. In the event that besides these general conditions also specific product or service conditions apply, the second and third paragraph shall apply and the customer can in case of conflicting terms always rely on the applicable provision that is most favorable to him is. If one or more provisions of these terms and conditions are wholly or partially invalid at any time or be destroyed, then continue the agreement and these conditions will remain in position and the provision will mutually immediately be replaced by a requirement that the scope of the initial approximating as closely as possible. Situations that are not covered by these terms and conditions, to be assessed 'in the spirit' of these general conditions. Uncertainties regarding the interpretation or content of one or more provisions of our terms must be interpreted "in the spirit of these terms and conditions.
Article 4 - The offer
If an offer has a limited duration or subject to conditions, this will be explicitly stated in the offer. The offer is non-binding. Manves is entitled to change the offer and adapt. The offer contains a complete and accurate description of the offered products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the customer. If Manves uses these images are a true reflection of the products and / or services. Obvious mistakes or errors in the offer bind Manves. All drawings, specifications information in the offer are indicative and may not lead to damages or rescission of the contract. Pictures of products are a true representation of the products offered. Manves can not guarantee that the colors displayed exactly match the actual colors of the products. Each offer contains such information that is clear to the customer what the rights and obligations associated with the acceptance of the offer. This concerns in particular: 1. The price including taxes; 2. Any costs of delivery; 3. How the agreement will be achieved and what actions they require; 4. Whether to apply the right of withdrawal; 5. The method of payment, delivery and performance of the contract; 6. The deadline for accepting the offer, or the period within which Manves guarantees the price; 7. The size of the tariff for distance communication if the cost of using the technique for distance communication are calculated on a basis other than the regular fare for the means of communication; 8. If the contract is filed after conclusion, and if so in what way can be accessed by the customer; 9. The way the customer to conclude the agreement by to check information provided to it under the agreement, and repair if necessary; 10. Any other languages, including Dutch, the contract can be concluded; 11. The conduct to which Manves has submitted and the manner in which the customer can consult these behavioral codes electronically; and the minimum duration of the distance contract in the event of an extended transaction.
Article 5 - The contract
The agreement is subject to the provisions of paragraph 4, concluded at the time of customer acceptance of the offer and meet the corresponding conditions. If the customer has accepted the offer electronically, Manves will immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed by the Manves, the customer may terminate the agreement. If the agreement is created electronically, Manves shall take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the customer can pay electronically, Manves will take appropriate security measures. Manves can - within the law - to inform or the customer can meet its payment obligations, as well as all facts and factors relevant to a sound conclusion of the distance contract. If Manves on the basis of this investigation has good reasons not to enter into the agreement, he is entitled to refuse an order or request or to attach special conditions to the implementation. Manves to the customer the following information in writing or in such a way that it can be stored by the customer in an accessible manner on a durable medium, be made available on the website: A. The address of the establishment of Manves where the customer can lodge complaints; B. The conditions and how the customer the right of withdrawal may be exercised, or a clear statement regarding the exclusion of the right of withdrawal; C. Information on guarantees and after sales service: D. The details of these conditions include in Article 4 paragraph 3, unless Manves this information already provided to the client before the execution of the agreement; E. The requirements for terminating the agreement if the agreement has a duration of more than one year or is indefinite. In the event of an extended transaction is the provision in the previous paragraph applies only to the first delivery. Each agreement is entered into under the condition precedent of sufficient availability of the products.
Article 6 - Right of withdrawal
When delivering products please understand that you are buying a product and you choose to have it sent to pick up your costs instead of this on us this. We only sell products and you give us permission to order from your name to a carrier to transport this product. When purchasing products, of course you can terminate the agreement under certain conditions for 30 days. This period commences on the date of order. In spite of this period, you are entered into a sales contract can not be terminated without further ado. We give you the opportunity to get our products look in person and inspect them in our showroom. If you wish to make use of this then you are given the opportunity to unseen to purchase products from our webshop. You are required to give due inquire about the product before you purchase. You can inform on our website all the ins and outs of the products. You should carefully deal with the product and the packaging. If you use the right of withdrawal, see the product unused with all accessories and in its original condition and packaging to us in accordance with the instructions provided by us. Making you need to know by filling out the intake form on www.techmarine.nl. After you have expressed wish to make use of the right of withdrawal and it has communicated to us and a ticket number is created, the customer must return the product at his own expense within 30 days. You have to prove that the goods are returned on time, for example through a proof of posting. Damage to the product during shipping will be charged to you, and you can recover them from the transport company. Any costs of repackaging, are also charged. Again in abundance, we want to emphasize that you are entitled to return under the guidelines laid down in these conditions but not on the shipping. These are always for your own account of the scale and high transport of goods. If after the expiry of wanting to make the unknowable availed periods specified in paragraph 2 and 3 of his right respectively. Product has not returned to Manves, the sale is a fact. After use, automatically join the warranty period of operation and also the shipping cost for your account to stay here.
Article 7 - Costs in case of withdrawal
If the customer exercises his right of withdrawal, the cost of the first and the return shipping cost. If the customer has paid an amount, Manves this amount as soon as possible but no later than 14 days after cancellation, refund under the contents of the shipping costs. This is the condition that the product has been received back by Manves in the original unused condition as in the first instatntie sent by Manves.
Article 8 - Exclusion of right of withdrawal
Manves can exclude the right of withdrawal of the customer for products as specified in paragraph 2 and 3. The exclusion of the right of withdrawal applies only if Manves this clearly in the offer, at least in time for the conclusion of the agreement, stated. Exclusion of the right of withdrawal is not possible for products: A. By Manves to have been created according to customer specifications; B. That are clearly personal in nature; C. That can not be returned due to their nature; D. For outdoor lighting and electricity used, the customer has accepted the product resign after use and automatically join the warranty period in effect.
Article 9 - The price
The latest and only valid price on our website, any offers or from the past that are not at the time of purchase, as such, give the site the right to a different price than this. The prices include VAT mentioned in the supply of products or services. All prices are subject to pressure - errors. For the consequences of pressure - and misprints no liability is accepted. At press - and the errors Manves is not obliged to deliver the product according to the erroneous price.
Article 10 - Compliance and Warranty
Manves guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If agreed, Manves also ensure that the product is suitable for other than normal use. One by Manves, manufacturer or importer warranty provided does not affect the legal rights and claims by the customer under the contract may do the opposite Manves funds. Any defects or faulty goods should within 2 days / weeks after delivery to Manves to be reported in writing. Return of the goods must be in original packaging and in new condition. You can fill out a form and there begin the warranty process on our website. The warranty of Manves corresponds to the factory warranty. However Manves is never responsible for the ultimate suitability of the goods for each individual application by the customer, nor for any advice regarding the use or application of the products. Shipping cost of warranty items are specifically for the buyer's expense. A. The guarantee does not apply if: B. The customer has repaired the products delivered and / or processed or repaired and / or modified by third parties; C. The delivered goods have been exposed to abnormal conditions or otherwise careless handling or contrary to the instructions of Manves and / or on the packaging; D. The defectiveness is caused wholly or partly by regulations that the government has made or will make regarding the nature or quality of the materials used.
Article 11 - Delivery and execution
Manves observe the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services. The place of delivery is the address that the customer has made known to the company. Subject to what is stated in paragraph 4 of this Article, the company will execute accepted orders expeditiously within 30 days unless the customer has agreed to a longer delivery period. If delivery is delayed or if an order is not or only partially carried out, the customer will receive no later than 30 days after placing the order. The customer in this case has the right to terminate the agreement without penalty. The customer is not entitled to compensation. All delivery dates are indicative. The customer can derive no rights any time limits. A term is exceeded, the customer is not entitled to compensation. In case of dissolution in accordance with the paragraph 3 of this Article Manves will be the amount paid by the customer as soon as possible but no later than 14 days after repudiation. If delivery of an ordered product proves impossible, Manves will endeavor to provide a replacement article. By the delivery will be clear and comprehensible manner that a replacement item is delivered. For replacement items right of withdrawal can not be excluded. The risk of damage and / or loss of products rests with the transport service to the time of delivery and receipt for here is drawn on the address given by the buyer.
Article 12 - Extended duration transactions: duration, termination and renewal
The client can be a contract concluded for an indefinite period and that extends to the regular delivery of products (including electricity) or services, at any time denounce the applicable termination rules and a notice of up to one month. The client can be a contract concluded for a definite period and that extends to the regular delivery of products (including electricity) or services, at any time at the end of the terminate fixed-term compliance with the applicable termination rules and a notice of more than one month. The customer can the agreements referred to in the preceding paragraphs: 1. Withdraw and not be limited to termination at a particular time or in a given period; 2. At least cancel the same way as they are concluded; 3. Cancel at the same notice as Manves has negotiated for itself. Extension A contract for a definite period and that extends to the regular delivery of products (including electricity) or services may not be automatically extended or renewed for a fixed duration. Notwithstanding the preceding paragraph, a contract concluded for a definite period and that extends to the regular delivery of daily news and weekly newspapers and magazines be tacitly renewed for a limited period of up to three months if the customer at this extended agreement the end of the extension may terminate with a notice period of up to one month. A contract for a definite period has been entered and that extends to the regular delivery of products or services may be tacitly renewed for an indefinite period if the customer at all may cancel at any time with a notice period of up to one month and a notice of up three months if the contract extends to the regular, but less than once a month, delivering daily, weeklies and magazines. A contract with a limited duration of regular delivery of dailies, weeklies and magazines (trial or introductory subscription) will not continue in silence and ends automatically after the trial or introductory. Expensive If a contract has a duration of more than one year customer agreement after a year may at any time with a notice of up to recite a month, unless the reasonableness and fairness oppose termination before the end of the agreed term.
Article 13 - Payment
Unless otherwise agreed, the amounts owed by the customer must be paid in advance. The customer has the duty to report inaccuracies in data supplied or specified payment immediately to Manves. In the event of default by the customer Manves, subject to statutory limitations, the right to charge the reasonable costs made known to the customer.
Article 14 - Complaints
Manves has a well-publicized complaints and deals with complaints under this procedure. Complaints can be made known to us through the website www.manves.nl. Al Manves Complaints are submitted within 14 days from the date of receipt. If a complaint is a foreseeable longer processing time, the Manves within the period of 14 days responded with a message of welcome and an indication if the customer can expect a more detailed answer. If the complaint can not be resolved by mutual agreement creates a dispute that is subject to dispute. Complaints that can not be solved by mutual agreement, the customer to turn to Foundation Dispute Online, the award of this is binding and both Manves and client agree to this binding decision. The submission of a dispute to the arbitration committee are costs that must be paid in advance by the customer to the appropriate committee. A complaint apron Manves obligations, unless the Manves indicates otherwise. If a complaint is accepted by Manves, Manves will, at its option or replace free of charge the products delivered or repaired.
Article 15 - Disputes
Contracts between the Manves and the client to which these general conditions apply, only Dutch law. Even if the customer is resident abroad. The CISG does not apply.
Article 16 - Additional or different terms
All warranty clains, repairs, damaged c.q. incomplete shipments Be it returns should only be initiated through www.manves.nl through the completed form.